Terms of service

Welcome to My Kinda Furniture ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website, placing an order, or purchasing products from us, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

Acceptance of Terms

By using our website, visiting our store, or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.

We reserve the right to update or modify these Terms at any time. Any changes will become effective immediately upon posting on our website.

Website Use

You agree to use our website only for lawful purposes. You agree not to:

Use our website for fraudulent or illegal activities
Submit false, inaccurate, or misleading information
Attempt to interfere with the security or functionality of our website
Copy, distribute, or misuse website content without permission
Engage in any activity that could damage our business or website operations

We reserve the right to restrict or terminate access to users who violate these Terms.

Product Information and Availability

We strive to provide accurate product descriptions, specifications, images, pricing, and availability information. However:

Product colors, fabrics, finishes, and textures may vary slightly from online images
Measurements may vary within acceptable manufacturing tolerances
Product availability may change without notice
Certain products may be discontinued or temporarily unavailable

My Kinda Furniture is not responsible for typographical errors, pricing inaccuracies, or minor product variations.

Pricing and Payment

All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to:

Change prices without prior notice
Correct pricing errors
Modify promotions or discounts at any time

Accepted payment methods may include credit cards, debit cards, financing options, and other approved payment methods.

Full payment, deposits, or financing approval may be required before order processing, delivery, or pickup.

Orders and Order Acceptance

Submitting an order does not guarantee acceptance. We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Request additional verification information
Cancel orders due to pricing errors, product availability, or suspected fraud

If your order is cancelled after payment has been processed, an appropriate refund will be issued.

Delivery and Pickup

Customers are responsible for providing accurate delivery and contact information.

Delivery Terms

Delivery dates are estimates only and are not guaranteed.
Delivery schedules may be affected by weather, inventory availability, transportation delays, or other circumstances beyond our control.
Customers must ensure that furniture can safely fit through doorways, hallways, staircases, elevators, and other access points.
Additional delivery fees may apply if delivery cannot be completed due to access restrictions or incorrect information.

My Kinda Furniture is not responsible for:

Delays caused by third-party delivery services
Damage resulting from inadequate access space
Additional costs arising from failed delivery attempts
Customer-provided measurement errors

Customers should inspect all products upon delivery or pickup and report any concerns promptly.

Returns, Exchanges, and Cancellations

Our return and exchange policies may vary depending on the product category.

General Return Conditions

Products must be returned in their original condition unless otherwise approved.
Proof of purchase is required.
Return requests must comply with our applicable return policy.

Final Sale Items

The following items may be considered final sale:

Custom or special-order products
Clearance items
Mattresses, pillows, bedding products, and other hygiene-sensitive items
Products specifically marked as non-returnable

Order Cancellations

Orders may be cancelled before processing begins. Once processing, manufacturing, or shipping has started, cancellation fees, restocking fees, or other charges may apply.

Manufacturer Warranties

Many products sold by My Kinda Furniture may include manufacturer warranties.

Please note:

We do not manufacture most products sold through our store.
Warranty coverage, approval, and timelines are determined by the manufacturer.
Warranty claims may require photographs, receipts, inspections, or additional documentation.

While we will assist customers with warranty claims when possible, we cannot guarantee manufacturer approval.

Limitation of Liability

To the fullest extent permitted by applicable law, My Kinda Furniture shall not be liable for:

Indirect, incidental, consequential, or special damages
Loss of profits, revenue, or business opportunities
Delays in delivery or product availability
Damage caused by misuse, improper assembly, or negligence
Third-party delivery or installation issues
Customer measurement or planning errors

Our maximum liability shall not exceed the purchase price paid for the applicable product.

Intellectual Property

All content appearing on our website, including but not limited to:

Text
Images
Logos
Product descriptions
Graphics
Website design elements

is the property of My Kinda Furniture or its licensors and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or use is prohibited.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

Third-party content
Privacy practices
Terms of service
Products or services offered by external websites

Users access third-party websites at their own risk.

SMS and Promotional Communications

If you opt into our SMS or email communications, you may receive:

Order updates
Delivery notifications
Appointment reminders
Promotional offers
Sales announcements
Special event notifications

You may opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

Standard message and data rates may apply according to your mobile carrier plan.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the laws of Canada applicable therein.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in Alberta, Canada.